Thank you for fixing my Clopay garage door this morning. You had recently installed a replacement door under Clopay warranty, due to improper installation by the original contractor (??? Garage
Doors) who used the wrong springs, resulting in damage to the door. Last night the bracket holding the spring shaft to the wall ripped out, due to that same original installer using improper too-short bolts to secure the bracket for the spring shaft to the garage wall. You replaced those short bolts with tap cons that anchored the bracket for the spring shaft to the concrete in the wall, and not just to the thin wooden board as the original installer did. Thank you for your help in once again restoring my Clopay door to normal operation.